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    Service Hotline: +86-95555

    Overseas Service: +86-755-84391000

    Credit Card Service: +86-400-820-5555

    Private Banking Service: +86-40066-95555

    Diamond Client Service: +86-40068-95555

    Sunflower Client Service: +86-40088-95555

    Advice & Suggestions

    Customer Complaints Hotline: +86-95555 ext 7

    Credit Card Complaints Hotline: +86-400-820-5555 ext 7

    CMB HQ Customer Service Center Email: xfzts@cmbchina.com

    CMB HQ Mailing Address: Consumer Rights Protection Center (Customer Service Center), China Merchants Bank Tower, No. 7088 Shennan Boulevard, Shenzhen, Guangdong 518040

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