95555 is the nationwide universal service hotline number of China Merchants Bank, which combines automatic and human-aided service in the same number. You will get access to our around-the-clock, continuous, and comprehensive one-stop service by dialing 95555.

China Merchants bank has established our own service network and branches based in Shenzhen rooted nationwide and towards world after 18 years since 1987. We have set up more than 400 branches and sub-branches in more than 30 cities around China. Click here for locations of our branches nationwide and contact phone numbers.

Nationwide cash withdrawal with All-in-one-card is available at ATMs of China Merchants Bank in the 30 plus cities. You may withdraw cash, check your account balance and change your password 24 hours a day at these ATMs. With All-in-one-card, you will save the trouble of carrying cash with you, in case you travel on business or for fun to these cities. Click here for locations of ATMs nationwide.

Self-service banking office is a place where you will have banking service throughout day and night via our advanced self-service equipments including: ATM, CDM, information inquiry machines, bankbook printing machines; the service provided including: cash withdrawal, cash deposit, account inquiry, information inquiry, proceeds transfer, bankbook printing and etc. Click here for the locations of self-service banking offices around the country.

You may give your suggestions and advices via our website. Our customer service managers will reply to your suggestions and advices promptly. Click here for Suggestions.

You may check our FAQ to find answers to your questions.