One-stop solution for all-around fund operations

Service Profile
This service is feasible through cooperation between the China Merchants Bank and other fund management firms. A client opens a “fund management special account” at the China Merchants Bank as his or her margin account for fund trading. Through On-line Banking, Telephone Banking and Over-the-Counter channels provided by the China Merchants Bank, the client selects and trades mutual funds listed in the funds supermarket.

Target Clients
Mutual fund management companies

Service Functions

1.	Establishment of new account, subscription, purchase application, and redemption through On-line Banking, Telephone Banking and Over-the-Counter channels provided by the China Merchants Bank;
2.	Non-trading services includefund-to-custodianship conversion, report the loss of fund code card/loss report cancellation, freezing and unfreezing of fund account, non-trading transfer of account, etc.
3.	Mutual fund investment services such as fund conversion, fix-value investment on regular base, and back-end fee collection;
4.	Providing inquiry of fund management firms, fund background, and fund trading status.

Service Features and Advantages:

1.	One-stop service. It provides all available items of services in fund trading andcustodianship;
2.	Purchase and redemption anytime, anywhere. Trading transactions are processed in a nationwide electronic system, with fully centralized management over account and trading affairs. No conversion-to-custodianship for all transactions within this system, making it much easier for clients to cross-regional trading.
3.	Wide selection of service channels. They include bank service outlets, self-help terminals, telephone banking, corporate banking, mobile phone banking, on-line banking.
4.	Comprehensive management. A single investment management account enables the client to make capital investment on securities and open funds at the same time, and avail of services such as deposit in local and foreign currencies, consumption, fee settlement, and monetary management functions.
5.	Synchronic service. The system adopts a centralized management of account affairs and transactions, which realizes synchronic process fund products sales all service outlets and self-help terminals across the country. All telephone users are able to trade and inquire on fund products through our nationwide universal customer service hotline 95555.
6.	Real-time clearance. The nationwide networking of the China Merchants Bank realized a real time arrival of cash and real time automatic clearing for entrusted mutual fund products; the bank also provides real-time account checking and inquiry services to mutual fund managers.
7.	Funds Supermarket. The bank’s sales agent system has adequate flexibility and expandability to take agent for various funds for different fund management firms.
8.	24-hour service. With on-line banking, telephone banking, and call center, the clients can access to convenient, brisk and well-in-reach investment management service 24 hours a day;