Year 2005

April 29
The China Merchants Bank was voted the first-place winner for customer satisfaction by 24.8 percent of the respondents to the Bank Sector Service Quality Survey jointly conducted by the Digit 100 Marcket Research Co., Ltd. and the Sohu.com Financial Channel.

April 28
The list of award winners of the "2005 Best Call Center in China" was unveiled, and the Telephone Banking Center of the China Merchants Bank was given the award of "2005 Best Call Center in China," and Mr. Tang Zhihong, CMB President Assistant, was given the award of "2005 Best Client Service Leader." These awards were jointly sponsored by the Client Relations Commission of China Federation of IT Promotion under the Ministry of Information Industry, Client Relations Management College of CTI Forum, and the 2005 China International Call Center and Client Relations Management Conference.

April 26
The list of final winners of "2004 Most Respected Enterprises in China" was unveiled in Peking University. The China Merchants Bank was among the 20 winners and it has been the fourth year in a row that the CMB is given this honor.These awards were sponsored by the Peking University Management Case Research Center and the newspaper "Economic Observer."

April 23
Guangdong Province marked its "2005 Entrepreneur Day" that morning at Guangzhou Zhudao Hotel, where Mr. Ma Weihua, CMB President, was successfully voted "2005 Excellent Entrepreneur of Guangdong Province."

April 15
The awarding ceremony of "2004 King of Kings for Communication in China" was held at Beijing International Convention Center. This award, jointly sponsored by the "Manager" magazine, the College of Journalism and Communications of Communication University of China , the Advertisement Herald magazine, and the Advertisement Department of the China Central Television, was the first and only award to honor the achievements made by communication institutions in the country. The China Merchants Bank won the "Award for Best Client Relations of the Year."

In April, the China Merchants Bank was honorably included in the "2005 List of Top Charitable Enterprises in China" released in "Hurun 2005 China Charity Report."